Envisage Services

"As your trusted advisor, you can count on Envisage Technologies to develop a solution targeted at attaining your business goals and objectives. Our goal is to provide a complete IT solution, and focus on your specific IT needs, leaving you to confidently focus on your core business objectives."

Overview

Through Envisage, you can choose to utilise our services on an ad-hoc hourly basis, or through an ongoing support contract.

Ad-hoc hourly support is an option often selected by new clients to evaluate our services before engaging us for an ongoing relationship.

However, since majority of IT problems can be prevented with a regular and proactive approach to IT support, you may wish to utilise our services in a proactive model. The staff at Envisage can work with you to design a Service Agreement specific to your support requirements.

Contact us today for an obligation free on-site evaluation and to determine if Envisage is the best fit for your business.

Consulting Services

Our consultants have the experience and expertise in a wide variety of technical areas, including Server/Desktop Support, Network Installation, Information Security, Microsoft, Linux, VMWare, Cisco support and much more.

Our clients typically range from small businesses to medium-size enterprises across many industries, including but not limited to:

  • Law Firms
  • Mining & Resources
  • Oil & Gas
  • Real Estate
  • Recruitment
  • Financial Services
  • Retail
  • Telecommunications
  • Architecture

Given our experience in these industries, our technicians have the knowledge and experience to support many industry-specific software packages such as:

  • MYOB Accounting & Retail Packages
  • Quickbooks Accounting
  • LPMS Filepro Case Management
  • Softlog Systems
  • FastTrack Recruitment Management
  • Voyager Recruitment Management
  • ACT!
  • HomeOpen
  • GeeDee Systems
  • TopProducer
  • AutoCAD Systems

Whether you need help with strategy, needs analysis, project management or implementation, our IT consultants can help with both short-term and long-term projects.

Some examples of IT projects we specialise in include:

  • Network Topography Design
  • Server Migrations
  • Large Scale Hardware/Software Upgrades
  • Disaster Planning & Recovery
  • Bare Metal Image Backup
  • On-site & Off-site storage and replication
  • Business Continuity Planning
  • Enterprise System Design & Consulting
  • Technical Projects and Project Management

Once your project is complete, we are also able to provide ongoing management and support services such as remote network monitoring and help desk services. For more details please read below.

Managed IT Services

Through our experience with various clients, Envisage Technologies has developed powerful yet affordable managed services solution. This includes network, server and workstation support plans to give our clients everything they need to compete in today's technology-driven environment. Below are some essential components that form part of our complete managed IT solution.

Remote Network Monitoring

Remote monitoring is an essential service for your critical network systems. All aspects of your IT infrastructure (eg. servers, available disk space, backup drives and applications, critical virus detection, etc.) can all be monitored remotely. In the event a problem is detected, we can proactively take corrective action remotely reducing potential downtime on your network. Remote network monitoring is an excellent risk management tool, which can save you time and money by allowing us to identify network problems before they occur. In fact, many problems can be resolved quickly by our remote Help Desk, which is a value added service that allows you to reserve your paid on-site support hours for only the most serious network problems that actually require a technican on-site.

Remote Data Backup

A well-planned backup and recovery solution plays a crucial role in minimizing downtime in a disaster, and preventing data loss in the event of server or application failure. Off-site backup also helps to ensure that your network data remains available even if a catastrophic event occurs (eg. fire, storms, floods). Envisage offers only "Best Practice" data backup solutions for our clients. Whether on-site, off-site or both, Envisage provides the most cost effective and efficient solutions for your organisation. Your data is vital to the operation and continuity of your business services. If lost or corrupted, your organisation can be severely damaged or even shut down. Therefore, protecting that data is mission critical to ensure business continuity and is one of our biggest priorities.

Managed Security Service

Our Managed Security Service helps protect your entire network from intrusions and attacks. Our systems continuously monitor your firewall, implement recommended security policies, maintain your user access lists, set thresholds and limits, provide monthly reporting, and help eliminate hackers and unwanted visitors through our intrusion detection techniques. This ensures that your systems and data are always protected against unwanted intruders.

Hosting & Domain Services

As a recent addition to the Envisage range of services, we can now provide your business with a flexible and reliable hosting service. Our services include Domain Registration, Website Hosting, Business E-Mail Hosting, and both Dedicated and Virtual Servers. Contact an Envisage representative today for more information.

Support Support

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